Sample and Document Requests: Simplified steps for successful requests

Knowde makes it easier than ever for R&D professionals and customers to find — and get — what they need quickly. By simplifying the process for requesting documents and samples, Knowde can help companies shorten development time and get products to market faster.

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Sample & Document requests
New improvements to a vital part of business on Knowde: new Sample & Document requests.

Samples and Documents: Simplifying the request process

Knowde makes it easier than ever for R&D professionals and customers to find — and get — what they need quickly. By simplifying the process for requesting documents and samples, Knowde can help companies shorten development time and get products to market faster.

Knowde is giving customers greater transparency and access

By requesting samples or documents, R&D professionals and customers indicate that they’re interested in further engagement with a supplier. To make the connection between customers and suppliers as simple, fast and easy as possible, Knowde now offers one-click access to place an order for a document or sample for every product on our marketplace. 

Knowde worked with customers and suppliers to identify steps in the ordering process that were clumsy, difficult and unnecessary. The updated process is far more transparent. It even allows unregistered users to view and populate a request form prior to opening an account. In other words, new users don’t have to register until they submit a request form.

The future of sample and document requests

The sample and document request process has also been updated with new, visually stimulating designs. Looking ahead, features currently in development are:

  • automated ‘celebration’ for successful request submissions, and,
  • authentication workflows.